Managed IT Services
For many businesses, IT is full of uncertainty, capacity challenges, and staff turnover. Avoid the risk and improve performance with a turnkey solution for your day-to-day IT needs. We can handle some or all of these functions, including:
- 24/7 Helpdesk for End Users
- Server Maintenance
- Daily Backups
- Security Updates
- Monitoring Logs for Threats
Changing providers isn’t as hard as you think.
If you’re currently working with a managed service provider (MSP), even one you’re unhappy with, you may be worried that switching would be too difficult and complicated.
We’ve worked with hundreds of businesses coming from other providers, and it’s okay if you don’t have all the answers — we’ll work closely with you to make the transition smooth, easy, and safe.
Since partnering with IntegraONE, we have been extremely impressed with their ability to understand and respond to our IT needs. Their engineers carry a high degree of technical knowledge spanning a range of products and services, supporting us remotely and on-site in a quick and easy-to-interpret manner. Our management is pleased with the increase in productivity, reliability, and the overall health of our IT environment since IntegraONE’s involvement.
Comprehensive (or Supplemental) Managed Services
Whether you need a partner to handle everything, or one that can support your hard-working IT staff, we build our service recommendations around your needs and budget.
End-User Helpdesk
Make sure your team is fully supported with email, phone, and chat support for your network, servers, backups, and supported devices. Keep costs manageable with business-hours support, or opt for a 24/7 helpdesk to cover all of your bases.
- Save Team Bandwidth
- Choose 24/7 or Business Hours
- Available by Phone, Email, and Chat
Server Monitoring & Maintenance
Your servers are an essential utility that your company relies on to do business everyday. Just like when the power is out or the internet is down, server downtime has a real, measurable opportunity cost.
One of the best ways to protect your productivity and avoid data loss is to partner with an expert like IntegraONE. We make sure everything runs smoothly by installing software updates and monitoring server activity, security, availability, and performance.
Backup Management
It’s easy to assume that your data is getting backed up, but do you know how often? And how secure those backups are?
Even if you have an in-house IT manager, that person is likely handling so many different requests and maintenance tasks that he or she isn’t able to back up daily. When you outsource your backup management to IntegraONE, we’ll back up your data every day so that you’re protected no matter what.
Network Management
Your network is composed of a number of different access points, routers, switches, and firewalls — and all of them should be monitored and maintained for both performance and security.
That’s why we have a dedicated managed networking team. We’ll monitor all of the different elements of your network and perform regular health checks to prevent any interruption to your business without additional strain on your team.
Managed Security
Get proactive about your security without adding to your workload! We’ll go on the offense by running software in your environment that grabs every activity log and monitors them for indications of an attack, such as repeated attempts to access the network.
- Meet your insurance requirements
- Protect data subject to compliance
- Avoid the cost and risk of a breach
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End-User Helpdesk
Make sure your team is fully supported with email, phone, and chat support for your network, servers, backups, and supported devices. Keep costs manageable with business-hours support, or opt for a 24/7 helpdesk to cover all of your bases.
- Save Team Bandwidth
- Choose 24/7 or Business Hours
- Available by Phone, Email, and Chat
-
Server Monitoring & Maintenance
Your servers are an essential utility that your company relies on to do business everyday. Just like when the power is out or the internet is down, server downtime has a real, measurable opportunity cost.
One of the best ways to protect your productivity and avoid data loss is to partner with an expert like IntegraONE. We make sure everything runs smoothly by installing software updates and monitoring server activity, security, availability, and performance.
-
Backup Management
It’s easy to assume that your data is getting backed up, but do you know how often? And how secure those backups are?
Even if you have an in-house IT manager, that person is likely handling so many different requests and maintenance tasks that he or she isn’t able to back up daily. When you outsource your backup management to IntegraONE, we’ll back up your data every day so that you’re protected no matter what.
-
Network Management
Your network is composed of a number of different access points, routers, switches, and firewalls — and all of them should be monitored and maintained for both performance and security.
That’s why we have a dedicated managed networking team. We’ll monitor all of the different elements of your network and perform regular health checks to prevent any interruption to your business without additional strain on your team.
-
Managed Security
Get proactive about your security without adding to your workload! We’ll go on the offense by running software in your environment that grabs every activity log and monitors them for indications of an attack, such as repeated attempts to access the network.
- Meet your insurance requirements
- Protect data subject to compliance
- Avoid the cost and risk of a breach
Resources
As your business grows, your needs will evolve.
Explore our resources and blog for more ways you can protect your business, improve performance, enable team collaboration in a hybrid work environment, and much more.
More IT Solutions
Managed services are just the beginning — we offer a full range of solutions to build the best possible IT stack for each of our clients, based on their unique needs, challenges, and goals.
Ready for managed services designed around your needs?
