Collaboration & Hybrid Workplace Solutions
More than ever, businesses are driven to find effective ways to work together remotely. Reliable messaging, audio, video, screen sharing, and file sharing are essential to daily operations not only for your team, but with clients, vendors, and partners.
There are lots of options, but how can you tell which one is the best fit for your goals, budget, and logistical challenges? When we work together, we take your specific needs and your team’s openness to new solutions into account as we put together a customized plan.
Better adoption, better results.
Work has fundamentally changed over the last few years, bringing both communication and technological challenges. Remote and hybrid environments have made asynchronous work and communication much more common, necessitating different tools and platforms.
Yet today’s teams are often a mix of early adopters excited about promising new tools and others who are more skeptical about changes and relying on new technologies. We can help bridge that gap with tailored solutions and education for even the most complex communication systems.
They were very attentive to our needs throughout the entire process. Our IntegraONE sales rep was there throughout the entire process, not just for the sales portion. Everything from the sales perspective, project management, and engineering were great. If I were to highlight anything as exceptional though, it would be the engineering services. And really, to me, that’s what it’s all about.
Collaboration Solutions
Ready to combat rising costs, disconnected employees, aging equipment and software, and compliance pressures? Let’s explore collaboration and hybrid workplace solutions.
Unified Communications
Unified communications (UC) is a general term for solutions that bring together a variety of communication tools, either in a single platform or through integrations.
Think Microsoft Teams, Cisco WebEx, and Slack — tools that combine instant messaging, mobility features, audio and video conferencing, screen and data sharing, and offer integrations with other communication services and platforms (like email, voicemail, and texts).
Whether you want to adopt a whole new system or just bring your current platforms together with strategic integrations, let’s talk about how we can create a more cohesive experience for your end users..
VoIP Support & Consulting
Voice over Internet Protocol (VoIP) has largely replaced the older digital systems, but now there’s a new question facing businesses: should your VoIP system be on premises, in the cloud, or a hybrid of the two?
We help clients bridge their connectivity gaps with the right tools for their needs, from cloud-based voice and video calling through Microsoft Teams and WebEx to on-prem enterprise platforms like Cisco’s Unified Communication Manager (CUCM).
These days, IP telephony and video calling can be ideal for almost every kind of business, from tiny remote consultancies to large call centers. Yet each scenario deserves a thoughtful solution, and we’re experts at aligning the right solutions to your business needs and budget.
Video Conferencing
One key element in the transition from the office to a hybrid work environment is finding ways to retain the benefits of working together in a group.
There’s no substitute for bouncing ideas off of each other and building on those ideas together — but that doesn’t mean you have to be in the same place.
We often work with clients on everything from comparing video platforms to installing full video setups in conference rooms, helping your team collaborate on projects and respond quickly to problems regardless of where they’re located.
Skip the confusing email threads and opt for real-time conversations with a high-performance video conferencing solution your whole team can embrace.
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Unified Communications
Unified communications (UC) is a general term for solutions that bring together a variety of communication tools, either in a single platform or through integrations.
Think Microsoft Teams, Cisco WebEx, and Slack — tools that combine instant messaging, mobility features, audio and video conferencing, screen and data sharing, and offer integrations with other communication services and platforms (like email, voicemail, and texts).
Whether you want to adopt a whole new system or just bring your current platforms together with strategic integrations, let’s talk about how we can create a more cohesive experience for your end users..
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VoIP Support & Consulting
Voice over Internet Protocol (VoIP) has largely replaced the older digital systems, but now there’s a new question facing businesses: should your VoIP system be on premises, in the cloud, or a hybrid of the two?
We help clients bridge their connectivity gaps with the right tools for their needs, from cloud-based voice and video calling through Microsoft Teams and WebEx to on-prem enterprise platforms like Cisco’s Unified Communication Manager (CUCM).
These days, IP telephony and video calling can be ideal for almost every kind of business, from tiny remote consultancies to large call centers. Yet each scenario deserves a thoughtful solution, and we’re experts at aligning the right solutions to your business needs and budget.
-
Video Conferencing
One key element in the transition from the office to a hybrid work environment is finding ways to retain the benefits of working together in a group.
There’s no substitute for bouncing ideas off of each other and building on those ideas together — but that doesn’t mean you have to be in the same place.
We often work with clients on everything from comparing video platforms to installing full video setups in conference rooms, helping your team collaborate on projects and respond quickly to problems regardless of where they’re located.
Skip the confusing email threads and opt for real-time conversations with a high-performance video conferencing solution your whole team can embrace.
Resources
As your business grows, your needs will evolve.
Explore our resources and blog for more ways you can protect your business, improve performance, enable team collaboration in a hybrid work environment, and much more.
More IT Solutions
Collaboration and hybrid workplace solutions are just the beginning — we offer a full range of solutions to build the best possible IT stack for each of our clients, based on their unique needs, challenges, and goals.
Meet Our Customers
We work with businesses of all sizes and in a wide range of industries across Pennsylvania to build customized IT solutions — here's what they have to say!
They were very attentive to our needs throughout the entire process. Our IntegraONE sales rep was there throughout the entire process not just for the sales portion. Everything from the sales perspective, project management, and engineering were great. If I were to highlight anything as exceptional though, it would be the engineering services. And really, to me, that’s what it’s all about.
Our company is a little unique in that we are completely virtual but have close to 50 employees in the mid-Atlantic area out to Kansas City. We needed a MSP that could support our remote users with superior service. I believe we have found that with IntegraOne as their team is able to address our users helpdesk calls typically during the call using their remote login capability. They also respond quickly to our requests that are sent via email. Our servers are in the Microsoft Cloud and we utilize MS Office 365. The onboarding process and transition went very smoothly. Our onboarding was most likely different than others as they needed to accommodate us in our environment and touch each user’s system remotely.
We have built a great relationship with IntegraOne. I thoroughly enjoy working with Ian and the Integra One Engineers. What I enjoy most with our relationship is that I never feel like I am being sold products or services. We look at IntegraOne as part of our team.
IntegraONE has been a fantastic partner to us in everything else we've done, so [working with them on our move to SimpliVity] was just a no-brainer.
My son's Chromebook was fixed in less time than estimated which was amazing being that it is his primary tool for virtual learning! Customer service was great! Highly satisfied!
Fantastic! Highly recommend. I was able to mail my laptop to IntegraONE due to mobility issues. The laptop was repaired and returned to me in a week. I'm very satisfied.
Our partnership with IntegraONE allows us to focus on the strategic initiatives of our credit union without worrying about potential technological errors. With IntegraONE, we are able to focus our efforts on the needs of our members and the communities we serve.
IntegraONE and the FusionOne Managed Services is an essential operation to our campus. Having the support of many different specialized technicians, I am able to provide members, guests, and staff with the technology needed at our world-class facility.
We use IntegraONE for everything. I have known Brad [Rightmyer, VP of Service Operations] since he was a lowly tech, and he has worked his way all the way up to where he is now. We don’t want to use anybody else because they’ve always given us such great service.
I am so very pleased with our progress. [Our IntegraONE engineer] is a delight to work with and has taken the time to explain what he’s doing, why it needs to be done, and answer my many questions.
IntegraONE has been providing our company with comprehensive managed services for 5 1/2 years, and they are terrific - knowledgeable, responsive, and friendly.
Since partnering with IntegraONE, we have been extremely impressed with their ability to understand and respond to our IT needs. Their engineers carry a high degree of technical knowledge spanning a range of products and services, supporting us remotely and onsite in a quick and easy to interpret manner. Our management is pleased with the increase in productivity, reliability, and the overall health of our IT environment since IntegraONE’s involvement.