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IT Solutions for Mid-Market Businesses

Your IT team (even if it's a team of one) is working hard to maintain your network and assets while supporting their coworkers and keeping your data safe.

But any small team, no matter how talented, has gaps in its skills. When you need to increase your IT capacity or meet an immediate need, a partner like IntegraONE can fill those gaps.

Our Process

It all starts with listening. Our friendly, curious team of experts loves to problem-solve, so we begin by working to understand your needs and focus on designing IT systems with your end users in mind.

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We’ll start with an in-depth conversation to understand your business challenges, key stakeholders, and goals for the future.

Discuss what’s right for you

Next, you’ll collaborate with a dedicated account manager and local engineers who specialize in your industry or challenges to design the perfect IT package.

Launch your solution

Our tenured engineers are great at speaking your language. They will work with your team to implement your new system, and stay until you’re comfortable.

Long-term support

You’ll have regular check-ins with your account manager, and work with the same local engineers when you need support. Want us to take it all off your hands? Managed services may be right for you.

Our IT Solutions

Security

We work with you to build a comprehensive security architecture and IT strategy to protect you 24/7. Don’t choose between security and convenience; our security solutions encompass your data availability needs and plan for recovery.

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Managed Services

If you’re hiring a managed services provider (MSP) to meet your needs, why settle for a package that doesn’t? It all starts with listening, so we can customize a plan to monitor and support your whole IT system, or just one piece of it.

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Networking

Your company’s network impacts every part of your business. We take pains to understand your reach, requirements, devices, and business-critical applications so we can build the most effective network solution.

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Technical Services & Repair

Protect your investment in your devices and IT systems without adding expense or draining your team’s time. Our A+ Certified technicians, hardware expertise, and manufacturer relationships save time, money, and frustration.

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Data Center & Hybrid IT

Starting from your company’s infrastructure and data footprint, our experts work backwards to design a custom solution — cloud, on-prem, or hybrid — to automate tasks, address risk, and keep you at the cutting edge.

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Cloud

It’s 2022, so chances are high that your business runs applications outside of a traditional data center. Cloud tools help all of us with efficiency and collaboration, so let us help you choose and migrate to a more flexible, scalable solution.

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Collaboration & Hybrid Workplace

In our virtual working world, collaboration isn’t just a part of your company values; it’s a necessary skill that’s directly tied to success. We meet your team where they are to design a solution that brings out their very best.

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Internet of Things (IoT)

Smart devices are now a part of our businesses as well as our personal lives, but they can strain your network and storage capacity. Make sure your ecosystem stays secure and harness IoT in a cost-effective way with tangible benefits to your company and your customers.

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Incident Response

As cyberattacks become more frequent (and expensive), restoring data and infrastructure is a core part of IT services. Our dedicated IR team has years of experience addressing incidents across a range of industries and contexts.

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I am so very pleased with our progress. [Our IntegraONE engineer] is a delight to work with and has taken the time to explain what he’s doing, why it needs to be done, and answer my many questions.

Mark McPherson IT Manager, American Engineers Group, LLC